Privacy & Security Policy

POLATDEMİR TURİZM TİCARET A.Ş located at Mesihpaşa Mah. Aksaray Cad. Hotel Polat Demir Blok No: 7/A, operates the website www.lasagrada.com.tr and respects the privacy of your information. The purposes for which this information is used are shared below. Providing personal information such as name, surname, gender, age, username and password, email, identity, address, credit/bank card numbers, expiration date, security number, and order recipient details is mandatory depending on the transactions conducted. This information will be protected under strict security and privacy standards.

You can visit the Company's site pages without providing any personal information. If you provide your personal information, it will not be shared with a third party or company without your knowledge or consent, or unless legally obligated. Your information will be protected with the highest security and privacy standards.

The commitments in our privacy policy are valid only within our website and do not cover other websites. The privacy assurance and terms of use of other websites accessed through links on our website apply. Our website is not responsible for the information use, ethical principles, privacy principles, quality and service quality of other websites accessed for advertising, banners, content purposes, or other reasons, nor for any material or immaterial damage and losses that may occur on these sites.

Customer information will only be disclosed to official authorities if legally requested by them and under the conditions required by prevailing mandatory legislation. Only the Customer can access and change all the information entered into the system. It is not possible for others to access and modify this information.

As we constantly make changes and improvements to our systems and services to better serve you, it may be necessary to make changes to these Privacy Policies from time to time. Therefore, we reserve the right to revise or change the content of this Privacy Policy at any time and in any way. Your use and/or continued use of any part of the Website following a change notification regarding the Privacy Policy will be considered as acceptance of such change.

The website and its affiliated companies, partners, and related employees, agents, directors, or insurance agents will not be liable under any circumstances for any costs, damages (including special, incidental, indirect damages, or punitive damages), or liabilities arising from the collection, use, transfer, processing, or storage of your personal information obtained by us or as a result of your access to or use of the website.

The Company is not responsible for any direct or indirect damage and expenses that may arise due to any errors, interruptions, delays in information transmission, computer viruses, line and/or system failures during the use of our site.

The copyrights on the information, materials, and their arrangement on our site belong to our Company. All copyrights, registered trademarks, patents, intellectual and other property rights related to the information and materials contained in our site are reserved by our Company. No person/organization may use any part of our site on another website or establish a link to our site without the prior written permission of our Company.

Despite the necessary information security measures taken by the Company, if personal data is damaged or falls into the hands of unauthorized third parties as a result of attacks on the Company's system, the Company will immediately notify the data owners and the Personal Data Protection Board and take the necessary measures.

If you would like more information about our privacy policy, you can always contact us through our call center and other communication channels.

PAYMENT SECURITY

Our payment infrastructure system is under the protection of Sipay. Detailed information related to the payment security of Sipay is as follows:

With its advanced PCI DSS compliant technical infrastructure and experienced staff, Sipay ensures both the payment security of companies and the card security of company customers.

FRAUD PREVENTION

Handling online payment fraud is a professional matter. As the most established organization in the sector, we keep rights holders safe with our special applications far above the standards in the field of fraud. The Sipay infrastructure is developed with numerous filters against fraud in the sector. Payments are also monitored by fraud monitoring staff, and approval is not given in suspicious cases.

CARD SECURITY

Sipay has taken all necessary precautions to allow your customers to make payments in a secure environment with its SSL-certified payment page and PCI-DSS compliance. Thus, Sipay reduces concerns that may arise while your customers make payments and increases your payment conversion rate.

THE SECURITY MEASURES OF OUR E-COMMERCE SYSTEM ARE AS FOLLOWS:

1- Firewall

2- 256 Bit SSL Certificate

SSL stands for Secure Sockets Layer. SSL does not secure the site itself but secures the information of the users visiting the site through encryption.

3- Special Encryption Application

If you have any questions about this Privacy Policy or wish to update information pertaining to you or your preferences, you can reach us by email at info@lasagrada.com.tr. You can also write to us at the following address:

POLATDEMİR TURİZM TİCARET A.Ş

Mesihpaşa Mah. Aksaray Cad. Hotel Polat Demir Blok No: 7/A

Cookie Policy

POLATDEMİR TURİZM TİCARET A.Ş (the Company), located at Mesihpaşa Mah. Aksaray Cad. Hotel Polat Demir Blok No: 7/A, operates and manages the website www.lasagrada.com.tr (the Site). Cookies are used by the Company during the visits of registered members and other visitors (collectively referred to as Users) to the Site as part of the services offered through the Site. This use of cookies is carried out in accordance with the legislation to which the Company is subject, primarily the Law No. 6698 on the Protection of Personal Data (KVKK). The Company cannot disclose personal data belonging to Users to others contrary to the KVKK and the Illumination Text or use it for purposes other than processing.

What is a Cookie?

Cookies are very small text files consisting of letters and numbers that are stored on your computer (or other devices such as a smartphone or tablet) via browsers by the websites you visit. Cookies do not contain personal data such as the name, gender, or address of visitors.

Cookies are created by the servers managing the websites you visit. This way, when a visitor revisits the same site, the server can recognize it. Cookies can be likened to identity cards that show website owners that the same visitor has revisited the site.

How are Cookies Used?

The Company uses cookies to:

Remember your preferences and personalize your use of the website/mobile application/mobile site. This includes cookies that:

• Save your password and keep your session open on the website/mobile application/mobile site, thus saving you the trouble of entering your password multiple times during each visit.

• Recognize and remember you on subsequent visits to the website/mobile application/mobile site.

• Determine how you use the website/mobile application/mobile site, including from where and which devices you connect to the platforms operated by the Company, what content you view on the website/mobile application/mobile site, and the duration of your visit.

• Offer content and advertisements more suitable to your interests and provide a targeted advertising/promotion experience. The Company matches the information obtained through cookies with other personal data belonging to you to offer content, personalized campaigns, and products suited to you, and does not re-offer content or opportunities you previously indicated you did not want.

• Perform essential functions necessary for the operation of the platforms, such as allowing Members to log in with their membership information.

• Analyze the platforms and improve their performance, such as determining the number of visitors to the Platforms and making performance adjustments accordingly or facilitating visitors' search experiences.

• Enhance the functionality of the platforms and ease of use, such as remembering search queries on subsequent visits or providing links to third-party social media activities on the platforms.

• Conduct personalization, targeting, and advertising activities, such as displaying advertisements related to the interests of users based on the pages and products they view.

Cookie Management

Depending on the type of internet browser you use, you can learn about cookies, and exercise your right to allow or deny them by following these steps:

• For Google Chrome: Click the "lock icon" or the letter "i" in the "address section" of your browser, and then allow or block cookies from the "Cookie" tab.

• For Internet Explorer: Click the "Tool" or "Tools" section in the top right corner of your browser, click the "Security" tab, and manage your cookie settings as "allow" or "do not allow".

• For Mozilla Firefox: Click the "open menu" tab in the top right corner of your browser. Click the "Options" icon and manage your cookies using the "Privacy and Security" button.

• For other browsers (such as Opera, Microsoft Edge): You can review the help or support pages of the relevant browser.

• For Safari: From the "Settings" section of your phone, select the "safari" tab, and manage all your cookies from the "Privacy and Security" section.

In addition to the above options; to learn about all cookies and manage cookies, you can visit: https://www.allaboutcookies.org, https://www.youronlinechoices.eu/.

If you reject persistent cookies or session cookies, you may continue to use the website, mobile application, and mobile site, but you may not be able to access all functions of the website, mobile application, and mobile site, or your access may be limited. This situation may vary in the mobile application.

Types of Cookies by Use

Mandatory Cookies: These cookies are essential for the platforms to function properly. They are needed to manage the system and prevent fraudulent transactions and would result in the platforms not functioning correctly if blocked.

Analysis/Performance Cookies: These cookies help analyze and understand the operation of the platforms and interact with the User to improve the platforms. The use of these cookies can be blocked.

Functional and Analytical Cookies: These cookies are used to provide a more comfortable and advanced user experience. They remember previous preferences, facilitate access to some content on the Platform, enable effective use of the platforms, optimize them to respond to User requests, and perform functions such as how visitors use the platforms. By nature, these types of cookies may contain personal information like usernames. The use of these cookies can be blocked. Functional and Analytical Cookies used on the platforms include but are not limited to: Google Analytics, Google Ad Manager, Adform Data Management Platform, Criteo, Teads, Neustar, Pubmatic, and Oracle Data Management (BlueKai).

Targeting/Advertising/Commercial Cookies: These cookies are used to determine and present content, including advertising content, that may be of interest. They serve to enhance the usage experience by offering a more advanced, personalized advertising portfolio and presenting products/content similar to those targeted according to users' interests and choices. Necessary adjustments can be made through the user's internet browser settings. However, blocking these cookies will not completely prevent advertising content; instead, it will present general content ads instead of ads that may interest the user. Targeting/Advertising/Commercial Cookies used on the platforms include but are not limited to: Google Analytics, Google Ad Manager, Criteo, Facebook, Twitter, Instagram, Teads, Neustar, Pubmatic, Oracle Data Management (BlueKai), Hotjar, OneSignal, Taboola, and Gemius.

Flash Cookies: These cookies are used to activate image or audio content on the platforms.

Third-Party Cookies: The platform works with third-party trusted, well-known advertising providers. Third-party service providers place their cookies to provide personalized advertisements to the user. Cookies placed by third parties collect, process, and analyze navigation information of visitors on the platforms.

Types of Cookies by Duration Stored

Persistent Cookies: These are cookies that remain on a person's computer and smart mobile device until they are deleted by the person or until a certain date. These cookies are primarily used to measure users' preferences and site actions.

Session Cookies: These cookies are used to separate a user's visit into sessions and do not collect data from the user. These cookies are deleted when the user remains inactive for a certain period on the platforms they visit or when they close the platforms. Third parties provide services on the platforms and use Targeting/Advertising/Commercial Cookies as defined above to enhance the effectiveness of these services. These cookies can remember visited web pages and sites and collect personal data. The platform uses both first-party and third-party cookies to collect information, remember demographic data and interests, determine advertising impressions and visit numbers. When the platform is visited and these plugins are used, the platform connects directly to the selected social network's server. Then, the content provided by the plugin is transmitted directly from the social networks to the web browser and added to the website being visited. Thus, the relevant social network can access and process the user's data and combine it with data from the user's account on the relevant social network.

The Company has no control over the data processed by social networks through plugins. To learn more about how social networks will process your personal data, what methods and duration, you should carefully review the personal data policies published by the relevant social networks.

The use of certain cookies is mandatory for the platform to function correctly. If the use of cookies is blocked, information must be re-entered with each visit to the Platform, and some of the Company's internet-based services may not function properly or some pages on the platforms may not be visible.

This Cookie Policy generally includes information about cookies to inform Users about the cookies used or that may be used by the Company and to notify Users that they have the authority to manage cookies. The Company reserves the right to change this Cookie Policy.